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Enterprise Implementations • Interoperability • Value‑Based Care • Cross‑Functional Leadership
Project type
Enterprise Implementation & Payer Performance
Date
March 15, 2020 to Present
At Zelis, I lead multi‑team technical and operational implementations for payer and provider partners, building scalable frameworks that support consistent and efficient onboarding. I own API and file‑based integration patterns, and develop high‑performing teams by mentoring PMs and strengthening delivery maturity. I drive cross‑functional alignment across engineering, data, analytics, and product teams to ensure seamless onboarding and operational readiness. My work focuses on maturing delivery discipline, improving payer performance , and enabling scalable implementation across complex partner environments.
